Privacy policy

Privacy Notice for Clients, Guests and Prospects 

This privacy notice indicates the treatment of personal data by all hotels of the Hotel con Corazón group   (“HOTEL CON CORAZÓN”). 

For the purposes of applicable data protection laws, the data controller is Hotel con Corazón Social Enterprise B.V. with address at Monnikskapstraat 54, 1032 LM in Amsterdam, The Netherlands, in its capacity as responsible party, which will process your personal data in order to protect your privacy and your right to self-determination of information, in accordance with the relevant Data Protection Laws, including the General Data Protection Regulation (EU) (2016/679).

At HOTEL CON CORAZÓN we use your personal data in order to carry out the activities and management derived from any commercial and/or legal relationship that we establish with you, which include:

  1. Provide the services and products you request from HOTEL CON CORAZÓN including accommodation services, food and beverages (kitchen and bar), events, 24 hour internet and safety boxes;
  2. Confirm your identity; 
  3. Establish contact with you regarding the services and products you contract with us;
  4. Verify the information you provide us;
  5. Prepare quotes on our products and services;
  6. Video record some general areas within our facilities for security purposes;
  7. Allow the management, administration and security of your personal data for reservation purposes.
Additionally, we will use your personal data for secondary purposes, including: 

  1. To send you newsletters, promotions and special offers, as well as other marketing and commercial communications about our services or products;
  2. We may use your general information for purposes of analysis, statistics and review of consumption patterns, as well as to integrate and maintain an updated customer and guest database; 
  3. To process your comments, suggestions, complaints and clarifications. 
At HOTEL CON CORAZÓN we are committed to your privacy and information, therefore all your personal data will be protected by us and will be used only to improve our service as stated in this Privacy Notice and in accordance with the relevant Data Protection Laws, including the General Data Protection Regulation (EU) (2016/679).

If you require access, rectification, cancellation or opposition regarding the use of your personal data in accordance with our Privacy Notice, you can contact us at .

In addition, any changes to our Privacy Notice will be posted on our website www.hotelconcorazon.com.